Privacy and Cookie Policy

Privacy Policy

Moon Audio respects the privacy of our visitors and takes great care to protect your information. This privacy policy describes the information we collect and how we may use it as well as the steps we take to ensure its protection.

What Kind of Information Do We Collect?

Moon Audio may ask for personal information – such as your name, address, date of birth, gender, and email address – when you register for contests or promotions, respond to communications, or sign up for services, registrations, or subscriptions. We may also collect personal information about a third party, for instance, if you refer a friend to our site or an active promotion. That information will only be used for the specified purpose (delivering the email) and Moon Audio will not contact the third party without further consent.

Moon Audio uses cookies to gather information about your visits in order to enhance your shopping experience. More information on how we use cookies can be found below.

We may also collect 'clickstream' data, such as your server address and domain name. This information can be combined with previously registered information to help us analyze and better customize your experience.

Use of Visitor Information

All personal information obtained by Moon Audio will be recorded, used and protected in accordance with current data protection legislation and this privacy policy. We will use your personal information primarily to provide products and services to you and in the following ways:

  • To administer a contest, promotion, survey, or other site feature or to provide related products and services
  • To send you information and materials via e-mail about products, offers and news that may interest you.
  • To analyze behavior on our website in order to improve site content and deliver products and services that are relevant to your needs. We may also include specific features and promotions that you have responded to in the past in this analysis as well.

If you do not want to receive any e-mails from Moon Audio, or you want to modify or delete your personal data, see the 'Opt-out, delete or modify personal information' section below.

Management of Visitor Information

Moon Audio's website and the information collected by it are managed and controlled by Moon Audio. The servers that host the global website of Moon Audio are located in the USA. If you are located outside the USA, please note that the information you provide will be transferred to the USA and by submitting the information you authorize this transfer. Moon Audio has entered into an agreement with a hosting company in the USA to provide sufficient safeguards for the protection of your data. Personal information will be handled in accordance with current data protection legislation and this Privacy Policy.

Any third party clients and services used by Moon Audio to aid in the collection, management, or analysis of personal data are bound by strict confidentiality terms.

Protection of Visitor Information

In order to protect the information you provide to Moon Audio by visiting our website we have implemented various security measures. All of your personal information is kept confidential and is contained behind secured networks, only accessible by a limited number of people of whom have special access rights.

Please do keep in mind that when you give out personal information online a risk is associated with this information that a third party may intercept and use that information. While Moon Audio strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

Childrens' Privacy

When a child tries to submit his/her registration he/she will be asked to submit the same kind of information as indicated in the above section 'Information we collect from visitors.' Furthermore, the information provided by the child and gathered (for instance through the use of cookies) during his/her visit may be used as indicated in the said above section.

Disclosing Personal Information to Third Parties

Except as described in this policy, Moon Audio does not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to website hosting partners and other parties who assist Moon Audio in designing and operating the website, executing services for contests, giveaways or to help us analyze collected data. Information gathered, hosted, or managed by third-party partners or services for Moon Audio remain confidential and under Moon Audio's sole control. We will only release personal data without consent if such is required by law, for security purposes, or to prevent imminent harm.

Links to Third Parties

To provide you with the most comprehensive information, we may include external links to product reviews, PDFs, and user manuals on third-party websites. This privacy policy does not apply to content on these sites as they are outside of our service and beyond our control. Moon Audio is not responsible and cannot be held liable for the content and activities of these sites. Your use of third-party websites is entirely at your own discretion and subject to each individual site's policies. Please note that these sites may use their own cookies, collect data, or solicit personal information separately from Moon Audio.

Use of Cookies

A cookie is a small string of information saved to your computer for identification purposes. Cookies are used to follow your activity on a website to help understand your preferences and improve your user experience. You may choose to block all cookies in your browser settings or have your computer warn you when cookies are being used. For both options, please adjust your browser settings and preferences. Please be aware that blocking cookies can limit some functionalities of a website and you may receive less relevant information as an online shopper.

Opt-Out, Delete or Modify Personal Information

Your registration on our website may be canceled at any time, and you can choose to opt-out of receiving any e-mails from Moon Audio. Additionally, you can choose to have all your personal information deleted from the Moon Audio database. If you want to opt-out, delete or modify your personal information, please visit the registration page.

Changes to the Policy

This policy is subject to change in order to accommodate changing regulations, technologies, and services. Moon Audio reserves the right to make these changes at our discretion and without notification. Check this page periodically to remain informed as you are bound by these terms while visiting our website. Changes in terms are effective once published on this website.

Your Consent

Use of the Moon Audio website and submission of personal information confirms your agreement to the terms of this Privacy Policy. If you do not wish to comply with the terms of our Privacy Policy, please leave this website and do not provide us with personal information. Thank you.

If you have any questions or comments relating to the Moon Audio website or this privacy policy, please contact us.


List of Cookies We Collect

The table below lists the cookies we collect and what information they store

CART
The association with your shopping cart
CATEGORY_INFO
Stores the category info on the page, that allows to display pages more quickly
COMPARE
The items that you have in the Compare Products list
COOKIECONSENT_STATUS
Indicates that a customer has accepted the cookie notification banner
CURRENCY
Your preferred currency
CUSTOMER
An encrypted version of your customer id with the store
CUSTOMER_AUTH
An indicator if you are currently logged into the store
CUSTOMER_INFO
An encrypted version of the customer group you belong to
CUSTOMER_SEGMENT_IDS
Stores the Customer Segment ID
EXTERNAL_NO_CACHE
A flag indicating whether or not caching is disabled
FRONTEND
Your session ID on the server
GUEST-VIEW
Allows guests to edit their orders
LAST_CATEGORY
The last category you visited
LAST_PRODUCT
The most recent product you have viewed
NEWMESSAGE
Indicates whether a new message has been received
NO_CACHE
Indicates whether it is allowed to use cache
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site
POLL
The ID of any polls you have recently voted in
POLLN
Information on what polls you have voted on
RECENTLYCOMPARED
The items that you have recently compared
STF
Information on products you have emailed to friends
STORE
The store view or language you have selected
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies
VIEWED_PRODUCT_IDS
The products that you have recently viewed
WISHLIST
An encrypted list of products added to your Wishlist
WISHLIST_CNT
The number of items in your Wishlist