Privacy Policy and Use of Cookies

Privacy Policy

Moon Audio respects the privacy of the visitors to the website and the websites connected and linked to it. We take great care to protect your information. This privacy policy tells you what information we collect and how we may use it as well as the steps we take to ensure that it is protected.

What kind of information do we collect?

There are times where Moon Audio may ask you for personal information, such as your name, address, date of birth, gender, email address, etc. Moon Audio does this when you register for contests/promotions, respond to communications from us such as e-mail, and for services that require registrations or subscriptions. We might also collect personal information from you about a third party, for instance, if the website allows you to send an email referring someone to our site or an active promotion, in which case we need to know the name and e-mail address of the recipient. That information will only be used for the specific purpose (delivering the email) and Moon Audio will not further contact the third party unless the third party contacts us.

  • Moon Audio may use 'cookies' to gather information about your visits to our website which can enhance your shopping experience. You can find more information on how we use cookies in the section 'Use of Cookies' below if you need further information.
  • When you visit the Moon Audio website we may collect so-called 'clickstream' data (server address, domain name, etc.). This information can be combined with information you have provided to us previously (by registering), and this can enable us to analyze and better customize your shopping visits.

Use of visitors' information

All personal information that Moon Audio obtains about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and in these other following ways:

  • To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest). We may contact you by phone or email.
  • To send you information/materials via e-mail, newsletters, etc. about products, offers and news we think could interest you. This information may relate to products, offers, press releases and news of Moon Audio and/or carefully selected brands we carry and/or sell. If you do not want to receive any e-mails from Moon Audio anymore, or if you want to modify your personal data or want your personal data to be deleted from our database, see the 'Opt-out, delete or modify personal information' section below.
  • To analyze visits to our website and to learn about the interests of our visitors so we can better understand your specific interests in order to improve our products and services and deliver content that interests you and is most relevant to your shopping patterns. We may include specific features and promotions that you have responded to in the past in this analysis as well.

Who manages visitors' information?

The global website of Moon Audio and the information collected is managed and controlled by Moon Audio. The servers that make the global website of Moon Audio available are located in the USA. If you are located outside the USA, please note that the information you provide will be transferred to the USA and by submitting the information you authorize this transfer. Moon Audio has entered into an agreement with a hosting company in the USA to provide sufficient safeguards for the protection of your data. Personal information will be handled in accordance with current data protection legislation and this Privacy Policy.

Protection of visitors' information

In order to protect the information you provide to Moon Audio by visiting our website we have implemented various security measures. All of your personal information is kept confidential and is contained behind secured networks, only accessible by a limited number of people of whom have special access rights.

Please do keep in mind that when you give out personal information online a risk is associated with this information that a third party may intercept and use that information. While Moon Audio strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

Childrens' privacy

When a child tries to submit his/her registration he/she will be asked to submit the same kind of information as indicated in the above section 'Information we collect from visitors.' Furthermore, the information provided by the child and gathered (for instance through the use of cookies) during his/her visit may be used as indicated in the said above section.

Disclosing personal information to third parties

Except as described in this policy, Moon Audio does not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist Moon Audio in designing and operating the website, executing services for contests, giveaways or to help us analyze collected data. These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data without consent if such is required by law, for security purposes, or to prevent imminent harm.

Links to third parties

For your convenience and to improve the usage of the website we insert review links, pdfs, and manuals of products to third parties, for which this privacy policy does not apply. These links take you outside our service and off the Moon audio website and are beyond our control. The sites you can link to have their own separate privacy policy and although we seek to protect the integrity of our site, Moon Audio is not responsible and cannot be held liable for the content and activities of these sites. Your visit/access to these outside websites is entirely at your own risk. Please note that these other websites may send their own cookies to users, collect data or solicit personal information as well and in addition to ours.

Use of cookies

A cookie is a small string of information that websites can transfer to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps the website to understand your preferences and improve your website experience. Cookies are also used to remember for instance your username and password. You may always turn off all cookies in your browser settings, in case you prefer not to receive them or allow them. You can also have your computer warn you whenever cookies are being used. For both options, please adjust your browser settings (on the Chrome preferences tab). You can also manage your cookies through the use of purchased software products. Please be aware that when you have set your computer to reject cookies, it can limit the functionality of the website you visit. Some of the most specialized and most relevant information will then not be available to you as an online shopper.

Opt-out, delete or modify personal information

Your registration on our website may be canceled at any time, and you can choose to opt-out of receiving any e-mails from Moon Audio. Additionally, you can choose to have all your personal information deleted from the Moon Audio database. If you want to opt-out, delete or modify your personal information, please visit the registration page.

Changes to the policy

We may from time to time need to amend this policy, due to changes in regulations and to keep up with new developments and possibilities on the Internet. We, therefore, reserve the right at our discretion to make these changes and ask you to check this page periodically, as you are bound by these changes when visiting our website.

How you can contact us

If you have any questions or comments relating to the Moon Audio website and/or the privacy policy, please contact us or write to us: Moon Audio, 106 Brady Court, Cary, NC 27511.

Your consent

By navigating the Moon Audio website, this signifies your agreement to the terms of this Privacy Policy. If you do not agree with the terms of our Privacy Policy, please leave this website and do not provide us with personal information. Thank you.

List of cookies we collect

The table below lists the cookies we collect and what information they store

CART The association with your shopping cart
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly
COMPARE The items that you have in the Compare Products list
COOKIECONSENT_STATUS Indicates that a customer has accepted the cookie notification banner
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store
CUSTOMER_AUTH An indicator if you are currently logged into the store
CUSTOMER_INFO An encrypted version of the customer group you belong to
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag indicating whether or not caching is disabled
FRONTEND Your session ID on the server
GUEST-VIEW Allows guests to edit their orders
LAST_CATEGORY The last category you visited
LAST_PRODUCT The most recent product you have viewed
NEWMESSAGE Indicates whether a new message has been received
NO_CACHE Indicates whether it is allowed to use cache
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site
POLL The ID of any polls you have recently voted in
POLLN Information on what polls you have voted on
RECENTLYCOMPARED The items that you have recently compared
STF Information on products you have emailed to friends
STORE The store view or language you have selected
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies
VIEWED_PRODUCT_IDS The products that you have recently viewed
WISHLIST An encrypted list of products added to your Wishlist
WISHLIST_CNT The number of items in your Wishlist