How To Setup and Use your Matrix Audio Element I

Matrix Audio Element I Headphone Amplifier and Streamer


The Matrix Audio Element I is the entry point streamer for Matrix Audio’s Element Series products. The Element Series includes three other streamers, the Element P, Element M, and Element X. The Element I, M, and X are a streamer with a Headphone Amplifier. The Element P is a Streamer + Speaker Amplifier. The Element I serves as a cost-effective streamer that provides you with several options on how to listen to your music.Use the Element I and Matrix Audio remote app to connect and stream Tidal or Qobuz or listen to your uploaded audio from an external hard drive with headphones. The Element I is sure to become a mainstay for your audio system for years to come.

At Moon Audio, we are thrilled to offer Matrix Audio’s entire Element Series product line, especially the Element I. At $990, the Element I gives our customers a quality streamer for a quality price. If you’re looking for a Roon Ready streamer and want an amp with a headphone jack, the Element I is equipped with all you need. We hope you enjoy how the Element I gives you an excellent bang for the buck in a beautifully designed chassis

Specs of the Matrix Element I

Some of the specifications of the Element I include the following:

  • A SiTime Low Phase Noise Clock
  • Digital inputs that include USB, Coaxial, and two others, 2 line outs
  • A sampling rate support of up to 384 kHz for PCM and up to 11.2 MHz for DSD
  • 14 supported audio formats such as FLAC, WAV, WMA, MP3, and 10 others
  • The free MA remote app to control and stream your music.

For more specifications on the Element I visit the following link. 

Setup & Configuration of the Matrix Element I

Place your player in an open area of your home, and plug it into a power source,

download the Matrix Audio remote here to control your Element I.

The placement of any network streamer is important to the overall performance of any network streamer. We recommend that if you have a basement, to place your router in the center of it. This causes the signal to blast upward in all directions and gives your device the best signal.

If you’re unable to do the above action, it is always best to place your router on the first floor of a multi-level house and a central/middle location of a single level house.

These recommendations are made based on the best practices for network streamers. By placing your router and streamer in said locations to prevent connection and audio dropout.

Note: It is always best to use a wired connection over a wireless connection with network streamers to ensure that your device’s performance stays as stable as possible and functions optimally.

If setting up a WLAN connection: Put the antenna on the back of the Element I console in an upright position, plug the player into a power source and wait for the device to be recognized in the MA remote application.

Please Note: If setting up a LAN connection: Place an ethernet cable in the ethernet port located in the back right-hand corner of the Element console and plug into your modem and wait for the device to be recognized by the Matrix Audio remote application.

Here’s a video to show you how to set up your Element I to either a wired or wireless network reference the video below …

There are 3 types of ways to connect and configure your device in the MA remote application: WLAN, Automatic, and Manual.

Select WLAN configuration, if you want to connect your Element I streamer to a wireless network Text

Select the Automatic connection, if your Element I has been connected to a LAN and you wish to add and search for devices automatically

Select the Manual connection, if your device is already connected and you’d like to manually enter the device’s IP address and add it


As an introductory point to Matrix Audio’s Element product series line, the Element I packs a lot of punch for its price and functionality. At $990, The Element I is sure to be a welcome addition to your home environment. It functions both in wireless and wired configurations is a Roon Ready device, and is capable of connecting through Apple Airplay. The Element I is a versatile machine allowing you the ability to set up, listen, and experience your music in an easy and fun way. Whether you want to place your external hard drive to your Element I or stream with Tidal, be prepared for fantastic audio quality, fast uploading to your Matrix Audio remote library, and a streamer, amp and DAC programmed for optimal performance at a reasonable price.

FAQ or Frequently Asked Questions about the Matrix Audio Element I

How do I add my device in the Matrix Audio Remote App?

Here’s how you can add your device manually in the Matrix Audio Remote app:

Here’s how you can add your device wirelessly in the Matrix Audio Remote app:

Here’s how you can add your device automatically in the Matrix Audio Remote app

What’s the headphone jack measurement on the Element I?

The headphone jack for the Element measures at 3.5 MM and will require either an adapter of the same size or a headphone cord configured with a 3.5 mm headphone plugin.

Is the Element I Roon Compatible?

Yes, the Matrix Audio Element I, Element M, and Element X are all Roon compatible.

Does the Element I have a remote control?

The Element I is equipped to be used by either a physical remote or a digital remote via a phone app called Matrix Audio remote. Both the physical and digital remote for the Element I allows the user to power off and on their device, select the input and output, adjust volume, and select what PCM filter they’d like to use.

Does the Element I have a standby mode?

Yes, the Element has a standby mode. However, to turn off your Element series product after using it press down the dial on the right-hand side of your machine and wait for the display to fade to black.

What are the PCM filters available on the Element I?

The Matrix Audio Element I streamer is equipped with 7 different PCM filter options:

  1. Mod1:_fast roll-off, minimum
  2. Mod2:_slow roll-off, minimum
  3. Mod3:_fast roll-off, linear
  4. Mod4:_slow roll-off, linear
  5. Mod5:_brickwall
  6. Mod6:_hybrid
  7. Mod7:_apodizing

What do these filters do? These filters are known as dithering curves and they shape the digital signal of your audio. The Mod 2 and 4 filters smooth out audio, while Mods 1 and 3 are more analytical. These filters bring out the nuances contained in music genres like Americana, Bluegrass, Jazz, and Acoustic music. The other 3 filters all do something different. The brick wall filter (Mod 5) has a sharp roll-off, The apodizing (Mod 7) has a smooth roll-off and the hybrid (Mod 6) filter has a little bit of both Mod 5 & Mod 7 in its filter.

PCM Filter Dithering Curve Chart

What cloud and internet radio services are available to access directly through the Element I?

The Element I supports cloud and internet radio services to include the following: Apple Airplay and streaming platforms, Tidal & Qobuz

What cloud and internet radio services aren’t available to access via the Element I?

The Element I does not support or serve as a direct access point for streaming platforms like Spotify or Pandora Radio. However, to use said platforms and others like it, connect your Element I via tablet, iPhone, and desktop or personal computer, enable Apple AirPlay, select the Matrix Audio streamer that appears, have your streamer configured to USB audio as input, and begin streaming from the appropriate app’s desktop/personal streaming page.

How do I contact Matrix Audio if I’m having a mechanical/technical problem with the Element I?

If you’re having difficulties with your Element I, submit a product support ticket online at the following link.

How-To Questions Answered with your Matrix Audio Element I

How to adjust and interpret the volume control of the Element I

The volume for the Element I can be adjusted three ways, by the MA remote app, the physical remote, or the dial on the right-hand side of the Element I. When you adjust the volume of your machine, the volume of the Element I increases and decreases by .5 dB.

**Please note: For every twenty-decibel increase or decrease on your machine, there is a small, almost inaudible click.

How to connect Tidal and Qobuz in the Matrix Audio Remote App

To connect Tidal and/or Quboz on your MA Remote App, tap the streaming icon at the bottom of the app, select the appropriate streaming service you wish to connect to, input your username and password in the respective spaces and tap Add in the right-hand corner of the app on your smartphone.

How to change the PCM filter on the Element I

Change the PCM filter on the Element I with either the Physical remote, MA Remote app, and the turn dial on the machine.


Physical Remote: To change the PCM filter via your physical remote, press the filter button on the bottom of your left. Watch the display on the Element to see the PCM filter options change. There are 7 to choose from. Once selected, press the turn dial and the display will return to regular function.


MA Remote app: To change the PCM filter with your MA remote app, tap the remote icon in the upper corner of the app’s welcome screen. Go to the bottom of your remote and tap FILTER to select 1 of the 7 PCM filters and the streamer will display the filter you selected


Turn Dial: To change the PCM filter on your Element I with the turn dial, press the button with the three lines next to it 3 times, turn the dial to the left to select 1 of the 7 filters when finished press the turn dial to return to the display screen.

How to add SMB Sharing Folders on the Element I

To add SMB sharing folders on the Element I, open your MA remote app, tap the library icon, and tap files on the right-hand side of the screen. Tap the “Add SMB Sharing Folders” option in the middle of the screen. The page will ask for the path of the folder via IP address, a username, and a password if applicable. When finished, tap the add button to complete the addition.

How to set cover/image settings in the Matrix Audio remote

To set cover/images in MA Remote, tap the settings icon in the bottom right right-hand corner of the app. Tap the cover settings option in the menu that appears. 3 choices will appear to select from:

1: Clear album cover image cache - This will display the album cover after the default image has been cleared.

2: Clear artist image cache - The artist image will display the default image after its cleared

3: Reacquire album art and arctic images - The app will re-cache the images in the background

How to change the appearance of the Matrix Audio remote App Interface

The Matrix Audio remote app has two appearance modes: light, and dark. The appearance is comparable to that of Twitter’s light and dark modes. To change the appearance of your app tap the settings icon on the lower right-hand side of the app, scroll down to Appearance theme tap again and select from either light or dark mode.

How to push music through AirPlay or Roon on the Element I

For instructions on how to push music through AirPlay or Roon, watch the video below:

NOTE: Here are the written instructions below:

To push music through your Element I with Airplay or Roon:

  • First, select the network connection on your Element I using the turn dial
  • Open your iPhone, swipe up and press the Airplay icon in the right-hand corner of your iPhone.
  • Select your Element I device that appears in the drop-down menu
  • Select your favorite music app to stream with and your music will begin playing

How to update/check for updates for the Element I

Update or check for one on your MA remote app by following these steps:

  1. Tap the settings icon (A bolt) on the bottom right-hand side of your app
  2. Scroll down until you see the “Check for update” option - on the right side of said option, the app will tell you whether or not your app is up to date.
  3. If update is required: Tap the option to do so and follow prompts to complete update

How to find and download The Matrix General Drivers, DSD configuration guide, and Matrix Audio Remote app?

Find and download Matrix General Drivers, the DSD configuration guide, and their MA Remote download instructions at the following link

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