Chord Hugo FAQ

FAQ Chord Hugo Chord Hugo FAQ

Chord Hugo

Frequently Asked Questions

Other Connection Options:

headphones
Headphones
computers
Computers

Apple devices

To Apple iDevices

Q: How does Chord Hugo connect to Apple iPhones, iPads, iPods and the latest Macbooks?

A: Chord Hugo - Connecting to Apple iPhones, iPads and iPods Video

A: Chord Hugo - Connecting to Apple iDevices

The Chord Hugo does not have an Apple authenticity chip. No Apple chip means you can’t connect your Hugo directly to an Apple iPhone, iPad, iPod or the latest Macbooks.

Connect the Hugo to iPhones, iPads, & iPods by following these steps:

  1. Buy an Apple CCK (Camera Connection Kit )

    For Lightning Connectors

      For 30pin Connectors

  2. Buy a Silver Dragon USB Cable or Black Dragon USB Cable
  3. Insert the Dragon micro usb (the smaller of the two) into the Chord Hugo’s A slot.
  4. Connect the Dragon usb to Apple CCK.
  5. Connect Apple CCK to your iPhone, iPad or iTough.

Note: We are working on Dragon cables for the new Apple macbooks. New Dragons are Coming Soon.

image New Apple Macbook

Apple devices

To Apple iDevices Bluetooth

Q: Can Chord Hugo connect to Apple via Bluetooth?

A: Bluetooth connections with the Chord Hugo don’t provide the best sound at this time. The Hugo uses the latest in AptX bluetooth technology. Apple is not using the latest so the combination of Chord’s latest with Apple’s older bluetooth technology produces inferior sound quality. When Apple improves their bluetooth technology we may recommend it for discerning audiophiles. Until Apple upgrades we don’t recommend using bluetooth to connect to your Hugo headphone DAC / amplifier.


Android devices

To Android Devices

Q: How does Chord Hugo Connect to Samsung Series S phones?

A: Connect the Hugo to Samsung Galaxy S Series phones via USB:

  1. Buy a Silver Dragon USB Cable
  2. Select USB Micro B to USB Micro B (OTG) as your connection option:
    Image Silver Dragon Chord Hugo Connections

Android devices

To Android Devices Bluetooth

Q: Can I connect Chord Hugo to Android phones or via Bluetooth?

A: Phones with the latest aptx technology are better choices than Apple’s Bluetooth. At this time a wired connection produces better sound results than bluetooth. Most bluetooth connections require “down sampling”, a form of compression used when sender and receiver aren’t using the same download speeds. Down sampling and compression reduces sound quality. Once every devices has aptx technology as good as Chord Hugo’s bluetooth sound quality will become much better.


image Chord Hugo Headphone Connections

We customize headphone cables here daily at Moon Audio.

Q: How do I connect headphones or earphones to Chord Hugo?

A: What is the primary way you connect your headphones to your music source? The Hugo has 1/4" or 1/8" headphones connection option. ¼” and ⅛” are common connection options. When buying headphones or earphones to connect to Chord Hugo, matching your connection to your other music sources is a good idea.

  • Choose ⅛” if you like to connect to Apple iphones for example.
  • Choosing ¼” is a great choice if you listen to home and desktop amplifiers as many use ¼” connections.

In either case, the Chord Hugo has your connection covered.

Image Chord Hugo Connection Options

image Chord Hugo Computer Connections

Q: How do I listen to digital music using Chord Hugo from my computer, pad or phone?

A: Most people store music on computers, pads or phones these days. Utilizing the Chord at home, the office or on the go as a DAC can be a great way to enjoy your music everywhere.

The Silver Dragon USB Cable or Black Dragon USB Cable can be purchased with many connection options:

Connecting Chord Hugo
What To Chord From Moon-Audio Cable
(Select in Dropdown)
iPhone, iPad, iPod Micro B USB A to Apple Camera Connection Kit (CCK) Silver or Black Dragon
iMac, Air, Macbook Pro Micro B USB A Silver or Black Dragon
Macbook Retina
(no USB)
Micro B USB A Silver or Black Dragon
Latest Androids Phones Micro B Micro B Silver or Black Dragon
PC Micro B USB A Silver or Black Dragon
Image Chord Hugo USB Connections

Standard USB cables are not up to the task of large bit rate information so Moon Audio has optimized this cable for audio transmission of large High Res files. It will easily handle your 24bit 192kHz and DSD formats.


Astell & Kern Media Players

To Astell & Kern Media Players

Q: How do I listen to Chord Hugo with a digital media player such as Astell & Kern?

A: Media Players are iPods on steroids. Media players have larger storage capacity for Hi Res music. Many media players include a headphone amplifier to drive headphones too. Media players create better sound quality, higher enjoyment from your music and more detailed instrument separation.

Own a high end media player such as the Astell & Kern AK100 II, AK120 II, AK240, or AK380?

Connect Astell & Kern or other media players to your Hugo with a Silver Dragon Toslink Digital Cable.

The Silver Dragon Toslink will help you:

  • have the Bandwidth to deliver up to 24bit/192k resolution
  • DSD signals and minimal connection loss

2 Toslink Cable Options:

Note: Chord Hugo will not connect to AK Jr.

- OR -


Cypher Labs and Chord Hugo

To Cypher Labs Solo -R & Solo -dB


Fiio and Chord Hugo

To Fiio X3, X5, & X5 2nd generation

  • Go to Black Dragon Mini Coax Digital page.
  • Choose 2 pole 3.5mm Mini Plug for Fiio X5 for Source End.
    Fiio X5 connect to chord Hugo

    - OR -

    Choose 4 pole 3.5mm Mini Plug for Fiio X3 & X5 2nd Gen for Source End.

    Fiio X3 or X5 2nd gen to chord Hugo
  • Choose Kimber RCA (For Chord Hugo) for Receiving End.
    Chord Hugo Receiving End

Ibasso and Chord Hugo

To iBasso DX90 or DX100

  • Go to Black Dragon Mini Coax Digital page.
  • Choose 2 pole 3.5mm Mini Plug for iBasso DX100 & DX90 for Source End.
  • Choose Kimber RCA (For Chord Hugo) for Receiving End.
    Chord Hugo Receiving End

Chord Hugo Gallery:

image Black Dragon USB for Chord Hugo image Black Dragon USB for Chord Hugo image Black Dragon USB for Chord Hugo
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  1. Chord Hugo USB DAC headphone amp

    Special Price $1,995.00 Regular Price $2,195.00
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  2. Chord Hugo Black Leather Case

    Special Price $129.00 Regular Price $169.00
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  3. Chord Hugo Natural Tan Leather Case

    Special Price $129.00 Regular Price $169.00
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  4. Chord Hugo Power Supply

    $49.00
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  5. Chord Hugo TT DAC & Headphone Amp

    $3,995.00
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  6. Apple CCK + Silver Dragon USB Cable for Chord Hugo

    $165.00
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  7. Apple CCK + Black Dragon USB Cable for Chord Hugo

    $118.00
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  8. Chord Hugo 2 DAC headphone amp

    $2,379.00
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  9. Chord Hugo TT DAC & Headphone Amp - Open Box

    Special Price $3,495.00 Regular Price $3,995.00
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  10. Silver Dragon Cable + Chord Hugo DAC Bundle

    Special Price $2,135.00 Regular Price $2,335.00
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  11. Chord 2Qute DAC

    $1,345.00
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